PackPlan Terms of Service

Effective from: 2026-05-29 · Version 1.0

These Terms govern your use of the PackPlan service available at pack.sniegula.com. By creating an account you accept these Terms. Polish law applies; the Polish-language version available at /regulamin is the legally binding version and prevails in case of any discrepancy. This English translation is provided for convenience.

§ 1. Service operator

The service pack.sniegula.com is operated by Sławomir Śnieguła, doing business as Sniegula Expeditions, ul. Czarnieckiego 5, 88-400 Żnin, Poland, Polish tax ID (NIP) 5213392848 ("Operator").

Contact: kontakt@sniegula.com.

§ 2. Definitions

• Service / PackPlan — web application at pack.sniegula.com and the related mobile apps (Android, iOS).
• User — a natural person with full legal capacity (or limited capacity with guardian's consent) using the Service.
• Account — User's individual profile created through registration.
• Pack — gear list created by the User.
• Library — curated catalog of outdoor gear with verified weights, descriptions and partner shop links.
• Affiliate link — link to a partner shop from which the Operator may receive a commission on purchases.
• Consumer — User qualifying as a consumer under Polish Civil Code Art. 22¹ and / or applicable EU consumer law.

§ 3. Scope of service

PackPlan is a free web application for planning trekking and expedition gear. Features include: creating gear lists, calculating total and base weight, categorisation, browsing the Library, sharing public packs via unique links and PDF export.

The Operator reserves the right to introduce paid features in the mobile apps (e.g. advanced reports, cloud sync). The web version remains free for all core features.

§ 4. Technical requirements

Use of the Service requires: a current browser (Chrome, Firefox, Safari, Edge — no older than 2 years) with JavaScript and cookies enabled, an internet connection, and an active email address.

§ 5. Contract conclusion and termination

The electronic services agreement is concluded upon Account creation. The agreement is concluded for an indefinite term.

The User may terminate the agreement at any time — through the Account deletion function in the panel or by emailing the contact address. Account deletion together with all associated data takes place within 7 business days.

The Operator may terminate the agreement with 14 days notice via email in case of breach of § 8 or discontinuation of the service.

§ 6. User content and licence

Packs, descriptions and notes added by the User remain the User's property. By marking a pack as „public" the User grants the Operator a non-exclusive, royalty-free, worldwide licence to display the pack under a public link and generate preview graphics (OG image), solely for the purpose of providing the sharing feature.

The licence expires when the pack is marked private or the Account is deleted. The Operator does not publish User content in other channels without separate explicit consent.

§ 7. Affiliate links and commissions

The Library contains affiliate links to external shops. When the User clicks such a link and makes a purchase, the Operator may receive a partner commission. The price for the User is identical to a direct purchase.

Items in the Library are selected solely on quality and field utility, independently of commission rate. The Operator does not prioritise higher-commission products in search results or recommendations.

The seller of any product purchased via affiliate link is the external shop, not the Operator. Complaints regarding purchased goods are directed to the seller.

§ 8. Prohibited use

The User shall not: attempt unauthorised access to Operator systems; conduct automated scraping of the Library at scale; publish in public packs content that violates the law (including hate speech, third-party imagery without consent, copyrighted material); use another person's Account; or share Account access with third parties to circumvent limits.

In case of a confirmed breach the Operator may temporarily suspend the Account and remove infringing content, notifying the User of the reason and allowing appeal under the complaints procedure (§ 11).

§ 9. Liability

PackPlan is a planning aid. Decisions concerning field safety (gear choice, route, weather assessment, decision to depart or turn back) are made exclusively by the User at their own responsibility.

The Operator is not liable for property or non-property damage arising from such decisions, including the effects of incompleteness or outdatedness of Library data. Gear weights in the Library are based on internal verification or manufacturer specs and may differ from the User's actual unit.

The limitations above do not exclude Operator liability for intentional damage or liability arising from mandatory consumer protection rules.

The Operator strives for continuous availability but does not guarantee 100% uptime. Planned technical maintenance is announced at least 24 hours in advance.

§ 10. Consumer right of withdrawal

A Consumer has the right to withdraw from the electronic services agreement within 14 days of conclusion, without giving any reason. The withdrawal statement is sent to the contact email. A model withdrawal form is available from the Operator upon request.

Since the service is provided free of charge, withdrawal does not give rise to financial claims — the Operator deletes the Account and data within 7 days.

§ 11. Complaints

Service-related complaints should be sent to kontakt@sniegula.com and include: Account identifier (registration email), description of the problem and expected resolution.

The Operator processes complaints within 14 days of receipt. The response is sent to the User's email. Failure to respond within the time limit constitutes acceptance of the complaint.

§ 12. Out-of-court dispute resolution

Consumers may use out-of-court consumer dispute resolution: through the European Commission ODR platform at ec.europa.eu/consumers/odr, through permanent consumer arbitration courts at the regional Inspectorates of Trade Inspection (Inspekcja Handlowa) in Poland, or through mediation proceedings conducted by regional Inspectors of Trade Inspection.

§ 13. Changes to the Terms

The Operator may amend these Terms for important reasons (changes to the scope of service, changes in law, security concerns). Changes are announced 14 days in advance by email and in-app notice. Non-acceptance of changes entitles the User to terminate the agreement without notice.

§ 14. Governing law and jurisdiction

In matters not regulated by these Terms, Polish law applies — in particular the Polish Civil Code, the Act on Provision of Electronic Services and the Consumer Rights Act.

Disputes are resolved by the court competent for the Operator's place of business, unless mandatory consumer protection rules provide otherwise.

§ 15. Final provisions

In matters of personal data protection, the Privacy Policy applies.

These Terms enter into force on 2026-05-29. The Polish-language version available at /regulamin is the legally binding version.